At this time, all sales are final and we do not accept returns.

However, if your item arrives damaged, we’re happy to help. Please email us at LoveTote.Help@gmail.com within 7 days of the delivered date to be eligible for an exchange.

In your email, kindly include

• Your order number
  
• A brief description of the damage
  
• Clear photos of the damaged item
  

Once we review your request, we will arrange an exchange for a new item.

We’ll always do our best to make things right. ❤️

Please allow up to 1 week for your order to be shipped. Each bag is carefully examined and packed with care to ensure you receive the perfect Love Tote.

Shipping times may vary depending on the carrier, but delivery typically takes no longer than one week after your order has shipped. 🩷

At this time, we do not offer international shipping. We are still a small, up-and-coming business, but expanding our shipping options is definitely a goal for the future. 💛

The Love Tote and Mini Love Tote are decked out so they’re not only cute but also the most practical totes you can use. The exterior fabric is made from 100% cotton canvas, while the interior lining features a satin twill with water-resistant properties for added protection.

The Love Tote includes: 🖤

Five interior pockets

A interior heart hook for keys and charms

An exterior pocket

A custom heart-shaped zipper pull

The Mini Love Tote includes:

A heart hook (perfect for hanging anywhere)

A magnetic closure to keep your items safely inside

We recommend cleaning as little as possible to maintain the best quality of your bag. ❣️

• All totes are spot clean or hand wash only.
  
• Do not fully wash or put in a washing machine, as this can damage the bag.
  
• Use water and fabric sanitizer on specific dirty areas if needed.
  
• The lining can be pulled out to wipe or clean if it gets dirty.
  
• Take care around metal parts like hooks and zippers—wipe them dry to prevent rust or damage.

For collaborations and company questions, please email: LoveTote.Co@gmail.com

For customer questions, concerns, or exchanges, please email: LoveTote.Help@gmail.com

We’re here to help and will respond as soon as we can 💖